• Sheraton Surabaya Hotel & Towers Exterior photo The photo shows the grand entrance of the Sheraton hotel. The hotel building itself is tall and modern, with many floors of windows. The entrance is a stunning architectural feature, with a curved, wooden-like facade featuring vertical slats and warmSheraton Surabaya Hotel & Towers Exterior photo The photo shows the grand entrance of the Sheraton hotel. The hotel building itself is tall and modern, with many floors of windows. The entrance is a stunning architectural feature, with a curved, wooden-like facade featuring vertical slats and warm
  • Sheraton Surabaya Hotel & Towers Room photo The photo shows a well-lit hotel room with a focus on the bed. The room has a clean and modern aesthetic, with neutral tones and natural light streaming in from a large window. The bed is the centerpiece, featuring crisp white linens, several pilloSheraton Surabaya Hotel & Towers Room photo The photo shows a well-lit hotel room with a focus on the bed. The room has a clean and modern aesthetic, with neutral tones and natural light streaming in from a large window. The bed is the centerpiece, featuring crisp white linens, several pillo
  • Sheraton Surabaya Hotel & Towers Exterior photo The photo shows a modern and elegant hotel lobby area, focusing on the reception desk and the surrounding design. The reception desk is a sleek, curved structure with a white, vertically ribbed front and a warm wooden base. It sits on a patterned mSheraton Surabaya Hotel & Towers Exterior photo The photo shows a modern and elegant hotel lobby area, focusing on the reception desk and the surrounding design. The reception desk is a sleek, curved structure with a white, vertically ribbed front and a warm wooden base. It sits on a patterned mSheraton Surabaya Hotel & Towers Exterior photo The photo shows a modern and elegant hotel lobby area, focusing on the reception desk and the surrounding design. The reception desk is a sleek, curved structure with a white, vertically ribbed front and a warm wooden base. It sits on a patterned m
  • Sheraton Surabaya Hotel & Towers Exterior photo The photo is an aerial view of a resort complex, likely located in a tropical or coastal region, given the abundance of palm trees. The complex features several buildings with distinctive red tile roofs, some of which have curved or pagoda-like desig
  • Sheraton Surabaya Hotel & Towers Interior photo This photo captures a sophisticated and inviting lounge area, likely within a high-end hotel or resort. The space exudes a warm and stylish ambiance, blending modern design with a touch of classic elegance. The focal point is a long, sleek bar that
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  • Sheraton Surabaya Hotel & Towers Interior photo The photo shows a bright and modern hotel breakfast area. The space has a curved layout with soft, rounded architectural elements. The ceiling is a light color with a series of curved white panels. Several large, cylindrical pillars with warm light
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  • Sheraton Surabaya Hotel & Towers Interior photo The photo shows a stylish and modern lounge area, likely in a hotel or upscale apartment. The room is spacious and well-lit with recessed lighting in the ceiling, which has a warm, diffused glow. The main seating area features a light gray sofa and
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  • Sheraton Surabaya Hotel & Towers Room photo The photo shows a spacious and elegantly decorated living area. The room is well-lit, likely from a combination of natural and artificial light. The main seating area features two sofas: a larger one in the foreground with striped beige and brown c
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  • Sheraton Surabaya Hotel & Towers Business photo The photo shows a well-lit conference room designed for meetings or presentations. The room is rectangular with light beige walls featuring a modern geometric pattern. A large projection screen is mounted on the far wall, facing the room. The room
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  • Sheraton Surabaya Hotel & Towers Room photo The photo shows a well-lit hotel bedroom with a focus on the large bed. The bed is neatly made with crisp white linens, several pillows, and a light-colored bed skirt. Behind the bed is a light beige headboard that extends up to the wall, which is
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  • Sheraton Surabaya Hotel & Towers Gym photo The photo shows a well-lit, modern gym with a focus on cardio equipment. The walls are a light beige color, and large windows along the left side of the room offer a view of a cityscape and greenery. Natural light floods the space. Several treadmill
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  • Sheraton Surabaya Hotel & Towers Room photo The photo shows a modern and comfortable hotel room with a view of a city skyline. The room is well-lit with natural light coming from a large window that offers a panoramic view of buildings. The main focus is a large bed with white linens and sev
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Sheraton Surabaya Hotel & Towers

$$$$|View on mapSurabaya, Indonesia|
8.6
GreatWe use reviews from our platform and Booking.com to highlight the best value.
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Sheraton Surabaya Hotel & Towers Exterior photo The photo shows the grand entrance of the Sheraton hotel. The hotel building itself is tall and modern, with many floors of windows. The entrance is a stunning architectural feature, with a curved, wooden-like facade featuring vertical slats and warm
75 photos
75 photos
Sheraton Surabaya Hotel & Towers Room photo The photo shows a well-lit hotel room with a focus on the bed. The room has a clean and modern aesthetic, with neutral tones and natural light streaming in from a large window. The bed is the centerpiece, featuring crisp white linens, several pillo
75 photos
Sheraton Surabaya Hotel & Towers Exterior photo The photo shows a modern and elegant hotel lobby area, focusing on the reception desk and the surrounding design. The reception desk is a sleek, curved structure with a white, vertically ribbed front and a warm wooden base. It sits on a patterned m
75 photos
Sheraton Surabaya Hotel & Towers Exterior photo The photo is an aerial view of a resort complex, likely located in a tropical or coastal region, given the abundance of palm trees. The complex features several buildings with distinctive red tile roofs, some of which have curved or pagoda-like desig
360° panorama
75 photos
Sheraton Surabaya Hotel & Towers Interior photo This photo captures a sophisticated and inviting lounge area, likely within a high-end hotel or resort. The space exudes a warm and stylish ambiance, blending modern design with a touch of classic elegance. The focal point is a long, sleek bar that
Sheraton Surabaya Hotel & Towers
$$$$

Overview

The upscale 5-star Sheraton Surabaya Hotel & Towers is situated steps away from the commercial district of Surabaya, featuring a currency exchange and a cash machine. Located only an 8-minute walk from Siola Surabaya Museum, the environmentally friendly hotel offers a steam room, a hot tub, and sauna facilities on site, and great access to sacred landmarks like the long-standing Sunan Ampel's Tomb Mosque, nearly 10 minutes' drive away.

Location

The luxury Sheraton Surabaya Hotel & Towers in an entertainment area is at a distance of 3.3 km from Sampoerna Museum and just a minute's drive from such shopping venues as Tunjungan Plaza. Sports fans can also visit Gelora 10 November Stadium, at a distance of 2.7 km from the upscale property, and take their families to the 15-hectare Surabaya Zoo, which is nearly 10 minutes' drive away. The family-friendly accommodation is nestled close to convention centres. Feel in total harmony with nature by visiting the family-friendly Kebun Bibit Surabaya Park, at a distance of 4.5 km from Sheraton Surabaya Hotel & Towers.

Situated right in the centre of Surabaya, the upscale property is in close proximity to Tunjungan bus stop.

Rooms

Some of the non-smoking rooms have a balcony and a lounge, and such facilities as Wi-Fi and a flat-screen TV with satellite channels, along with a mini fridge bar and a coffeemaker. They are outfitted with comfortable decor. Bathrooms have a sauna and a hot tub, along with a hairdryer and a shower cap. You can enjoy views of the city.

Eat & Drink

Breakfast is served in the restaurant. The Sheraton Surabaya Hotel & Towers features 3 dining venues, including La Patisserie, the à la carte restaurant serving international dishes. There is also a pool bar that overlooks the city.

Leisure & Business

The Sheraton Surabaya Hotel & Towers provides guests with fitness classes, as well as access to a wellness centre. This Surabaya property is a perfect place to practise water sports activities, tennis, and golf. Finally, the accommodation houses a conference room featuring a laptop and a desk.

Good to know
Check-in/Check-out
from 15:00-23:59
until 12:00
Amenities
Private parking is possible on site at IDR 50000 per stay.
Wireless internet is available in for free.
Other information
Breakfast
A full breakfast is served at the price of Rp 312,180 per person per day. 
Pets
Pets are not allowed.
Building
Year renovated:2012
Number of floors:28
Number of rooms:348
Price calendar
Check availability and prices for your dates now!

Rooms and availability

44 photos
Two-Bedroom Apartment
  • Max:
    5 persons
  • Bed options:
    2 Single beds2 Queen Size Beds2 Single beds or 1 King-size bed
room details +
44 photos
One-Bedroom Apartment
  • Max:
    3 persons
  • Bed options:
    1 King-size bed1 King-size bed and 1 Sofa bed
room details +
77 photos
Deluxe King Room
  • Max:
    2 persons
  • Bed options:
    1 King-size bed2 Single beds
room details +
Show 8 more room typesLess

Facilities

Main facilities

Wi-Fi
Free parking
Luggage storage

Luggage storage

Locker room

24-hour services

24-hour reception

24-hour security

Food/ Drinks

Bar/ Lounge area

Outdoor dining area

Restaurant

Welcome drink

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness centre

Swimming pool

Outdoor swimming pool

Sports & Fitness

  • Fitness centre
  • Water sports
  • Tennis court

Services

  • Paid airport shuttle
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Outdoor dining area
  • Packed lunches
  • Special diet menus

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Playpen
  • Children's buffet
  • Children's pool

Spa & Leisure

  • Outdoor swimming pool
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Massage

Room view

  • City view

Room features

  • Air conditioning
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Dressing area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • Direct dial telephone
  • AM/FM alarm clock

Room decor

  • Carpeted floor
Show all facilitiesHide facilities

Essential information about Sheraton Surabaya Hotel & Towers

💵 Lowest room price 4837 INR
📏 Distance to centre 200 m
🗺️ Location rating 8.8
✈️ Distance to airport 22.1 km
🧳 Nearest airport Juanda, SUB

Location

Address
The address has been copied.
Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
Map view
Jalan Embong Malang 25-31, Surabaya, Indonesia, 60261
  • City landmarks
  • Nearby
  • Restaurants
  • Hotels nearby
Landmark
Pointed Bamboo Monument
1.4 km
Landmark
Monumen Kapal Selam
1.6 km
Mosque
Muhammad Cheng Hoo Mosque
1.6 km
Landmark
Joko Dolog Statue
920 m
Mall
Grand City Surabaya
1.4 km
Public Building
Grahadi Building
720 m
Museum
Heroes Monument and 10th November Museum
1.9 km
Landmark
Tomb of Dr. Soetomo
1.2 km
Mall
Tunjungan Plaza
730 m
Landmark
Surabaya Town Hall
600 m
Mall
Surabaya Plaza
1.5 km
Landmark
Indonesian Cancer Museum
1.3 km
Square
Taman Apsari
720 m
Landmark
Taman Dayu Waterpark
1.2 km
Landmark
Taman Prestasi
1.1 km
Landmark
Taman Bungkul
3.3 km
Park
Surya Park
1.2 km
Shopping Area
Hi-Tech Mall
2.1 km
Shopping Area
WTC Surabaya HANDPHONE CENTER
1.1 km
Landmark
November 10th Museum
1.7 km
Landmark
Rumah Suci Bodhimandala
720 m
Golf Course
Taman Dayu Golf Course
780 m
Landmark
Hokky Buah Panglima Sudirman
860 m
Landmark
Jalan Pahlawan
1.8 km
Landmark
Taman Surabaya
900 m
Park
Ade Irma Suryani Nasution Park
1.5 km
Landmark
Visma Art Gallery
1.0 km
Landmark
Red Bridge
2.8 km
Landmark
Monkasel
2.5 km
Jl. Tunjungan Siola Tunjungan Center
Siola Surabaya Museum
590 m
Restaurant
Chop Buntut Cak Yo
80 m
Restaurant
Play Domicile
60 m
Restaurant
Kafe Bromo
100 m
Restaurant
Lime Restaurant
510 m
Restaurant
Marugame Udon and Tempura Tunjungan Plaza
690 m
Restaurant
Gyu-Kaku Japanese BBQ
650 m
Restaurant
Fish & Co
560 m
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Reviews of Sheraton Surabaya Hotel & Towers

8.6 /10
Great
247 reviews
Verified reviews  
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Our guests’ reviewsWrite a Review
  • A
    Anthony
    United States
    left 1 review
    Wrote a review on 15 Nov
    Great
    Recommends the hotel
    Location8.0
    Rooms8.0
    Service9.0
    Dining8.0
    8.0
    attentive staff
    constant noise

    Great staff, but lots of noise

    The staff were polite and attentive, always ensuring our needs were met. The room was well-maintained, and we enjoyed delicious meals.

    The lack of power outlets on both sides of the bed was also inconvenient.

    Date of stay:  October 20247 nightsCoupleClub King Room
  • M
    Marilyn
    United States
    Wrote a review on 14 Nov
    Perfect
    9.0

    recently renovated & well-maintained room, with climate control, a private safe and flat-screen tv. the views over city.

    Date of stay:  December 2023
  • A
    Anne
    United States
    Wrote a review on 14 Nov
    Very good
    7.0

    Outstanding food, top-class hotel, STRATEGIC location to food shopping etc. Well-maintained room with double bed, best employees on the night shift. Location right by the biggest mall, the biggest shopping center in Surabaya and the main shopping centre. Also, easy to get to Siola Surabaya Museum.

    Date of stay:  November 2023
  • B
    Bernard
    United States
    left 15 reviews
    Wrote a review on 13 Nov
    Needs improvement
    Doesn't recommend the hotel
    Location8.0
    Rooms5.0
    Service6.0
    Dining6.0
    5.0
    leaking bathtub

    The bathtub was leaking and poorly patched.

    Date of stay:  October 20241 nightSingleDeluxe King Room
  • Wrote a review on 12 Nov
    Great
    8.2

    The SPA open as early as 6am.

  • Wrote a review on 11 Nov
    Great
    8.2

    Pelayanan sangat baik.

    Di loby kurang kurusi.

  • K
    Keith
    United States
    left 3 reviews
    Wrote a review on 20 Oct
    Nice
    Doesn't recommend the hotel
    Location8.0
    Rooms6.0
    Service6.0
    Dining6.0
    6.0
    clean room
    excellent breakfast
    convenient location

    Would recommend for a brief pause

    Comfortable room, excellent breakfast, with a clean swimming pool that was perfect for unwinding and enjoying a relaxing time after exploring the city.

    Was so good

    Date of stay:  October 20242 nightsFamily with childrenDeluxe King Room Newly Renovated
  • Wrote a review on 18 Oct
    Very good
    7.8

    next to tunjungan plaza

    during reservation when the staff told me i made wrong reservation with Booked.net which wasnt true

  • Wrote a review on 17 Oct
    Perfect
    9.0

    Everything. Just about everything about the hotel is perfect. If you are going to Surabaya and don't mind spending on a good hotel, Sheraton is what you are looking at.

  • H
    Hans
    United States
    left 1 review
    Wrote a review on 18 Aug
    Nice
    Doesn't recommend the hotel
    Location9.0
    Rooms7.0
    Service8.0
    Dining8.0
    6.0
    friendly staff
    tons of choices
    super convenient
    needs refresh

    the bathroom could use a refresh but the breakfast was a hit with tons of choices the staff were friendly and attentive and the connection to the mall is super convenient

    Date of stay:  June 20242 nightsFamily with childrenDeluxe King Room Newly Renovated
  • Wrote a review on 17 Aug
    Perfect
    9.2

    I was upgraded from a deluxe room to 2 bedroom apartment. But since I'm a solo traveler, its simply to big for me..

    I have no complaint..

  • Wrote a review on 16 Aug
    Perfect
    9.4

    the location next to tunjungan plaza. excellent!!!

    no. there is no

  • A
    Alexis
    United States
    left 3 reviews
    Wrote a review on 17 Jun
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining9.0
    8.0
    friendly staff
    great breakfast
    central location
    dated bathroom

    Staying at the Sheraton in Surabaya offered me a good experience overall. The location near Tunjungan Plaza provided easy access to amazing shopping. The breakfast selection was excellent.

    Date of stay:  April 20244 nightsSingleDeluxe Twin Room
  • Wrote a review on 14 Jun
    Great
    8.0

    Convenient location n good facility

  • R
    Rick
    United States
    left 1 review
    Wrote a review on 13 Jun
    Great
    Recommends the hotel
    Location9.0
    Rooms8.0
    Service9.0
    Dining8.0
    8.0
    outdoor pool
    friendly team
    great breakfast
    dated lobby
    arrival letdown

    We loved the outdoor pool and enjoyed complimentary Wi-Fi . The team was super friendly and the breakfast buffet had a great variety. The hotel's location in the shopping mall made it easy to explore too.

    The lobby felt a bit dated and didn't match the modern vibe of the rest of the hotel, a letdown upon arrival.

    Date of stay:  May 20243 nightsGroup of friendsDeluxe King Room Newly Renovated

FAQ about Sheraton Surabaya Hotel & Towers

Which popular attractions are located near the Sheraton Surabaya Hotel & Towers hotel?
The 15-hectare Surabaya Zoo, set 4.1 km from the Sheraton Surabaya Hotel & Towers hotel, as well as Taman Hiburan Rakyat Amusement Park placed 2.4 km away are well worth visiting.
What is the closest airport to Sheraton Surabaya Hotel & Towers hotel?
Juanda airport is located within a 22-minute drive (25 km) from Sheraton Surabaya Hotel & Towers hotel.
Should we expect an airport shuttle to bring us to this upscale hotel?
Bus shuttle which will take you to this upscale hotel with a 22-minute drive is among the services offered by the property. Please inform the staff about your estimated arrival time.
Can we park our car at Sheraton Surabaya Hotel & Towers?
Sheraton Surabaya Hotel & Towers offers parking spaces, located on site.
Are there any dining facilities close to the 5-star Sheraton Surabaya Hotel & Towers?
Guests of the 5-star Sheraton Surabaya Hotel & Towers can dine just outside in a highly rated-8/10 according to reviews-café Starbucks Tunjungan Plaza offering medium prices.
Can I eat breakfast at the upscale 5-star Sheraton Surabaya Hotel & Towers hotel?
Yes, guests can enjoy breakfast, served daily in the restaurant of the upscale 5-star Sheraton Surabaya Hotel & Towers hotel.
What is check-in and check-out time at the hotel?
Guests of the hotel can check in from 15:00 to 23:59 and check out from 12:00.
What are the booking prices at the 5-star Sheraton Surabaya Hotel & Towers?
The prices at the 5-star Sheraton Surabaya Hotel & Towers start from $88.
What payment methods are accepted in the upscale 5-star Sheraton Surabaya Hotel & Towers hotel?
Payment methods in the upscale 5-star Sheraton Surabaya Hotel & Towers hotel include:
  • сash
  • Visa
  • American Express
  • Mastercard
What kinds of rooms does the 5-star Sheraton Surabaya Hotel & Towers hotel offer?
The 5-star Sheraton Surabaya Hotel & Towers hotel offers such room types as Executive Suite, Club Twin Room, and Three-Bedroom Apartment.
Which facilities are offered in the rooms of this upscale hotel?
Each room at this upscale hotel is fully equipped with air conditioning to ensure that guests have a comfortable stay. On average, guests rate the comfort of the rooms 9.2/10.
Which facilities are provided in the 5-star Sheraton Surabaya Hotel & Towers hotel?
The 5-star Sheraton Surabaya Hotel & Towers hotel includes such facilities as currency exchange and a cash machine, whereas guests' safety will be ensured with a safety deposit box and 24-hour security.
What spa facilities are provided at the upscale 5-star Sheraton Surabaya Hotel & Towers hotel?
At a wellness area featured at the upscale 5-star Sheraton Surabaya Hotel & Towers hotel guests can receive such spa procedures as reflexology and pampering facials. Additionally, a steam room, a hot tub, and sauna facilities are offered on-site.
Do you have a pool at the 5-star Sheraton Surabaya Hotel & Towers hotel?
Yes, the 5-star Sheraton Surabaya Hotel & Towers hotel features a swimming pool.

Best-Rated Sheraton Hotels around Surabaya

Sheraton is a hotel brand that values luxurious experiences for their guests. With modern and spacious rooms, travelers can find comfort and convenience during their stay. Sheraton offers amenities such as swimming pools, fitness centers, and top-rated restaurants providing an unforgettable experience. Whether traveling for business or leisure, Sheraton hotels provide a memorable and delightful environment for their visitors.

Tourists from India often stay at these properties. Consider them for your next trip.

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